Privacy Policy
At Liyyou, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data.
Section 01
Information We Collect
Liyyou International Co., Ltd. ("Liyyou," "we," "us," or "our") collects information you provide directly to us when you visit our website, submit an inquiry, request a quote, or communicate with our sales team. This includes:
Personal Identifiers
- •Full name and job title
- •Business email address
- •Phone and fax numbers
- •Company name and address
Usage & Technical Data
- •IP address and browser type
- •Pages visited and time spent
- •Referring URLs
- •Device and OS information
Business Inquiry Data
- •OEM/ODM requirements
- •Order volume and specifications
- •Target market information
- •Product customization needs
Communication Records
- •Email correspondence
- •Chat and inquiry messages
- •Trade show contacts
- •Customer service records
Section 02
How We Use Your Information
We use the information we collect to operate our business, provide our manufacturing and OEM/ODM services, and improve your experience. Specifically, we use your data to:
- Process and respond to your OEM/ODM inquiries, sample requests, and custom project proposals.
- Manage ongoing business relationships with brand owners, wholesalers, retailers, and factory clients across 35+ countries.
- Send product updates, new model announcements, trade show invitations, and industry news that may interest you.
- Comply with applicable legal obligations, export regulations, and trade compliance requirements in your jurisdiction.
- Analyze website usage to improve our digital presence, product catalog, and overall user experience.
- Assign a dedicated account manager to follow up on your project from concept to mass production.
Section 03
Information Sharing & Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:
A Service Providers & Business Partners
B Legal Requirements
C Business Transfers
Section 04
Data Security
We implement a variety of security measures to maintain the safety of your personal information. As a company holding ISO 9001 and ISO 14001 certifications, our quality management systems extend to data handling practices.
SSL Encryption
All data transmissions are encrypted using industry-standard SSL/TLS protocols.
Access Control
Strict role-based access controls limit who can view your personal data.
Regular Audits
Periodic security reviews and audits aligned with our ISO certification standards.
However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Section 05
Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Required for website functionality and security | Session |
| Analytics | Understand visitor behavior and website performance | 2 years |
| Marketing | Track effectiveness of B2B marketing campaigns | 90 days |
| Preferences | Remember your language and region settings | 1 year |
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website may not function properly.
Section 06
International Data Transfers
Liyyou operates globally, serving clients in over 35 countries across Europe, America, Asia, the Middle East, and Africa. Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.
For EU/EEA residents: We ensure that any transfer of personal data outside the European Economic Area is subject to appropriate safeguards, including Standard Contractual Clauses (SCCs) approved by the European Commission, in accordance with GDPR requirements.
By using our website and providing your information, you consent to this transfer, storing, or processing. We take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
Section 07
Your Rights & Choices
Depending on your location, you may have certain rights regarding your personal information. We are committed to honoring these rights:
Right to Access
Request a copy of the personal data we hold about you.
Right to Rectification
Request correction of inaccurate or incomplete data.
Right to Erasure
Request deletion of your personal data ("right to be forgotten").
Right to Restrict Processing
Request that we limit how we use your personal data.
Right to Data Portability
Receive your data in a structured, machine-readable format.
Right to Object
Object to processing of your data for direct marketing purposes.
To exercise any of these rights, please contact us using the information provided in Section 10. We will respond to your request within 30 days.
Section 08
Children's Privacy
Our website and services are intended exclusively for business-to-business (B2B) clients and are not directed to children under the age of 16.
We do not knowingly collect personally identifiable information from children. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal data from children without verification of parental consent, we will take steps to remove that information from our servers.
Section 09
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
- Posting the new Privacy Policy on this page with an updated "Last Updated" date
- Sending an email notification to registered business contacts
- Displaying a prominent notice on our website homepage
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website after any changes constitutes your acceptance of the new Privacy Policy.
Section 10
Contact Us
If you have any questions about this Privacy Policy, wish to exercise your data rights, or have concerns about how we handle your personal information, please contact our Privacy Officer:
Company
Ningbo Liyyou Group Co., Ltd.
Address
Ningbo, China
Response Time
Within 24 hours
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